Every business needs a CRM no matter what size they are. Using inefficient spreadsheets or outdated tools for customer-related operations is holding many small businesses back. In spite of the benefits provided by CRM software, many of these businesses do not have one because it often comes with advanced features that these companies don’t need and do not want to pay for.
Introducing Zoho Bigin, a CRM for small business that is a user-friendly packed with the right features, and most importantly, for the right price.
Bigin removes the complexity associated with full-blown CRMs and has a minimal design focused on features used by sales reps that will improve productivity and close deals faster. The features focus on making it easy for its users to set up and use on a daily basis, manage customer relationships, track day-to-day activities, valuable insights into sales to close more deals and ultimately grow faster. Here is what Zoho Bigin can do for your business growth:
Never miss out on engaging with your prospects again! Bigin provides a 360 degree view of your contacts with every vital piece of information in one place. Communicating with your prospects is now easy. Simply connect with your prospects via email, over the phone, twitter and webforms.
Contact your customers with the Built-in Telephony features that enable you to make every call personal and productive.
Add your business email to automatically associate incoming emails to your prospects. Send out mass email campaigns and analyse the effectiveness with email insights.
Create and embed Webforms on your site to capture leads.
- Manage your twitter account and keep the conversation going without leaving your CRM.
Say goodbye to cluttered pipeline management tools and stay on top of every deal that matters. Bigin gives you the option to tailor sales stages to fit your business process for deal management so you can perfect your sales process like never before. Pipeline management provides:
Intuitive pipeline view to organise your deals
Customise your CRM data with unique fields
Create and manage multiple pipelines for each different process in your sales cycle
- Activity management to enable you to maintain a clear overview of all your important activities.
Close More Deals
Close deals faster by eliminating manual work from your sales processes through the use of automation. By providing real time notifications and dashboards to analyse sales numbers, businesses can close more deals in less time. Bigin Automation offers:
Easy to create workflows to automate routine tasks and maximise your selling time.
Create Product lists to automatically associate them with new deals.
Dashboards to track and measure all your essential metrics in one place.
- Real time notifications and alerts for new emails, missed calls and other important updates.
Data Management and Security
You are responsible for securing confidential customer data in your system while still looking to maintain functionality and easy access to information. Zoho Bigin offers data import and export tools, custom roles and profiles, audit logs, and tools to ensure GDPR compliance.
Stay up-to-date with your pipeline and access key business information on the go from your Android or iOS mobile device using the Bigin mobile app.
Getting Zoho Bigin doesn’t mean you have to give up on the other tools you have used before. Flow integrations allow you to manage data flow between platforms such as G Suite, Office 365, and Zapier seamlessly.
With Bigin, small businesses can now manage their customer relationships more easily than ever. Bigin is particularly suited to small business due to being:
Bigin has been designed in mind for a CRM for small business to simple work on its own. You do not require any prior experience with a CRM to make it work for your business.
Cost control is vital for small-sized companies, and we can safely say that Bigin is the most affordable quality CRM in the market right now, at a price of AUD$11/user/month (billed annually).
Stop using inefficient spreadsheets for customer-related operations just because you are a small business. Bigin offers you all the advantages of CRM but scaled to small business size, from engaging prospects to closing deals.
If you are looking for a CRM for small business, there is no better option than Zoho Bigin. You will love its perfect fit for small organisations, and will change the way you handle customer relationships forever. Never return to spreadsheets again! Ask us how you can get Zoho Bigin to take your small business to a whole new level.