Zoho CRM Systems
Used by more than 150,000 businesses in 180 countries, Zoho CRM Systems is a highly-effective tool for converting more leads, engaging with customers, and growing revenue. Considered the world’s favourite customer relationship software, Zoho CRM can provide with the instruments needed to transform your business.
Access to immediate insight into your activity enables you to make informed business decisions at any moment – sometimes it takes just a split second to make the difference between closing a deal and losing a potential customer.
Reliable Email Service
Email for business needs to be professional, ad-free, user-friendly, and able to effectively manage a large number of prospects – Zoho CRM provides the email service that is clutter-free while offering better insights at the same time.
The latest tools for increasing your sales IQ and connecting with visitors in real time are here, such as online live chat, live customer support, and telephony (3CX VOIP Phone System). Sales signals provide you with access to prospects and their interactions with your company in real time – thus fostering more engaging communications.
A warm lead is never lost due to Zoho CRM as the system can nurture prospects across all channels as soon as interest in your company product/services is detected.
Smart Help To Solves Problems
Providing the industry’s first context aware help desk, Zoho CRM guarantees you don’t have to work out your patience by checking thick Help sections or explaining the issue to support agents – the problem will be solved immediately so you can continue focusing on your business customers.
Using Zoho CRM provides multiple advantages, including:
- A 300% increase in conversion rates due to CRM implementation
- $8.7 ROI for every dollar spent by a company using a CRM
- 47% higher customer retention
Zoho CRM is preferred by small businesses for the following reasons:
- Easy to use
Zoho CRM has a simple, easy-to –use interface that is accessible to any business owner.
- Easy to customise
You can customise Zoho CRM to suit your business needs without technical assistance.
- Easy migration
Your existing spreadsheets can be brought into Zoho CRM with just a few clicks.
- Integration with other tools
The most popular business apps from office suites to telephony software can be integrated with Zoho CRM.
- Data security
Your data is safe due to features like encryption, audit logs, IP restrictions, and two-factor authentication.
- Zoho CRM features
- Lead and contact management
- Workflow automation
- Sales process builder and processing rules
- Customer interaction via email, telephony, social networks, and customer portals
- Analytics including reports and capabilities
- Sales enablement through quotes, calendar, and office suites
- Performance management including forecasting and gamification
- Predictive sales and intelligence
- Marketing automation